Frequently Asked Questions

This event is open to all Concordia undergraduate students who will be starting their first year or second year this Fall 2021 (including independent students). Parents of new undergraduate students are also invited to attend.
Yes, there will be a separate orientation event in December 2021 for students starting in the winter term. We look forward to seeing you then!
  • To set yourself up for a successful start to your first term at Concordia
  • To meet and chat with other new students
  • To discover things about Concordia you may not already know
  • To ask the right people any questions you have (and get answers to questions you sometimes didn’t even know you had!)
  • To better understand the university and how to navigate it
  • For some help getting back into study mode after the summer break
Yes, you’ll need to register for this online event. Students: Click on the “Register Now” button at the top of the page to complete the registration form. Once submitted, you’ll receive an email confirming your registration for the event. Parents: Complete the registration form available on the Concordia Parents Association website.
Yes, parents should register separately from students. The registration form for parents is available on the Concordia Parents Association website.
  • Complete the registration form to secure your spot at the event.
  • Block your calendar to ensure you will have enough time to attend the event.
  • Consult the event details section of this website and plan your day in advance to ensure you don’t miss the live sessions or activities most relevant to you.
  • Browse the list of booths in advance and identify those you definitely want to visit during the event.
  • Write down any questions you’d like to ask, so you don’t forget to ask them during the event.
  • Arrange access to a computer or mobile device for the day of the event. If you will not have access to the appropriate equipment, please contact us at a minimum of two weeks prior to the event.
  • Ensure you have a stable internet connection and access to one of these web browsers: Google Chrome, Microsoft Edge or Safari.
  • If possible, set up in a quiet space for the duration of the orientation event, or have earphones easily accessible.
  • Read all of these FAQs and the Event Code of Conduct in advance.
  • Prepare snacks and refreshments to enjoy during the event!
No. You are not required to download or install any software to participate. An internet connection to one of these web browsers: Google Chrome, Microsoft Edge or Safari, is the only technical requirement. Do note however, that Zoom is used for some meetings and presentations, so access to Zoom on your computer or mobile device is recommended.
No, a webcam is not required to participate. Video chats with Concordia representatives, student representatives and other new students are available, but entirely optional.
  • Speak directly with Concordia staff and students at the virtual booths - ask questions and pick up tips!
  • Attend information sessions to gain key insights about starting your first year at Concordia
  • Meet and chat with other new students
  • Parents – meet and chat with other parents of new students
You’ll be able to live-chat with:
  • Student mentors from the Welcome Crew
  • Key staff from various departments and services at Concordia
  • Representatives from Concordia’s student associations
  • Representatives from the Concordia Parents Association
  • Other new students!
Yes, you can log in and out of the virtual orientation day at any time during the live period (9:00 am – 1:00 pm EDT). However, we highly encourage you to consult the event program and plan your day in advance to ensure you don’t miss the live sessions or activities most relevant to you.
Yes, the online Orientation platform will be accessible from August 17 until September 17, 2021, so you will be able to access most of the event’s content after the live days have passed.
All content from the live Orientation day is still available online for you to explore! If you already have log in credentials for the event (these would have been emailed to you following your registration), simply log into the event at your convenience. If you haven’t registered yet, click on the “Register Now” button at the top centre of this webpage and complete the registration form. You will then receive your log in credentials by email which will allow you to log into the event and start exploring immediately. Note: Parents register for the event separately via the Concordia Parents Association
Since this Undergraduate Student Orientation was offered entirely online, everything was recorded or captured on this event website for students to revisit whenever they’d like, up until September 17, 2021. All of the presentations can be watched and re-watched at any time and it’s still possible to visit and pick up key information from the booths. The only difference is that Concordia staff are no longer live at the event to chat with on the spot. Instead, you will see contact information at each booth that you can use to get in touch with the department(s) you have questions for, or would like to learn more about.

Event Code of Conduct

The Undergraduate Student Orientation strives to foster a space for intellectual exploration that is at the same time open, inclusive and diverse. We urge the Orientation participants to engage with one another encouragingly and constructively, and especially encourage participants to interact with those whose viewpoints, interests, cultural backgrounds, or experiences may be unfamiliar to them or outside their comfort zone.

The organizers expect that anyone participating in the Orientation will – at minimum – treat others with respect for their dignity and autonomy. Correspondingly, behavior that violates these principles will not be tolerated, and may include sanctions up to and including expulsion from the event. Anyone who feels threatened or harassed while participating in the Orientation should not hesitate to reach out to the organizers and can expect that any concerns shared will be taken seriously and handled with both discretion and dispatch.

Anyone wishing to report an issue or concern during the Concordia Student Orientation is strongly encouraged to reach out to the organization team. They can be contacted via email at This address will be checked hourly between 8:30am and 1:30pm EDT on the day of the event.

Please note that participants may face penalties for the deliberate misuse or abuse of these spaces.